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About trueNorth

Who We Are

trueNorth Records Management Corp. (trueNorth) has record centres in VancouverCalgary, Edmonton, Regina, Saskatoon, WinnipegToronto, OttawaMontreal, Quebec City and Atlantic Canada. From these locations our owners provide information management services for over 4,000 companies, storing over 4 million boxes of records and data tapes in our high security record centres.

Operating in each market for over 20 years, trueNorth’s dynamic team of regional owner/operators and 150 staff are dedicated to providing you with exceptional services and innovative solutions at competitive rates.

Effective use of technology is key in providing the latest tools for our clients and achieving the highest levels of productivity within our record centres. DocuData’s EDC software system is at the core of trueNorth’s service strategy. In addition to providing our clients with a seamless link to their active and inactive records in all markets, new client tools are added on an annual basis. Some of the recent additions have been image capture, storage and retention management, electronic file management at the client office and most recently, full Electronic Document Management (EDM) functionality over the web which allows trueNorth to provide secure digital storage and retention scheduling on the same platform that manages the physical storage.

All trueNorth network members utilize DocuData’s powerful EDC Record Centre software (ActiveWeb). This provides a seamless connection to all your records, regardless of location. You can access your data stored across town, or in other offices located across the country from the comfort of your computer, from anywhere in the world.

Whether you choose centralized or regional billing, each of your locations will benefit from national pricing based on cumulative volume and activity with a single point of contact for contract, pricing and service level agreements.

With a combined experience of over 100 years in commercial record centre operations, trueNorth is the natural choice when looking for a National off-site storage solution for your company.